Colorado Cruisers
Rental guest guide

Denver airport pickup & rental guide.

Everything you need for a smooth pickup, stay, and send-off.

Your booking confirmation and trip messages contain your exact pickup location, key access, and vehicle-specific instructions. For Turo trips, check your Turo messages.

Arrival & departure

Planning your arrival? Read our Denver airport rental pickup checklist.

Airport pickupPark2Jet shuttle & pickup information

For reservations with Park2Jet pickup:

  1. After baggage claim, go to the West side of the terminal. Exit through doors 508 or 510 and head to Island 3.
  2. Board the Park2Jet shuttle. Remain seated at the NU Rental Cars stop, then tell the driver you are going to Uncovered Row I.
  3. Follow the key and parking-exit instructions sent with your reservation.

View full pickup instructions ↗

Have airport-garage delivery instead? Use the location in your booking messages.

Airport returnReturn location, keys & shuttle

Return to the location specified in your trip messages. For Park2Jet reservations, return to Uncovered Row I, secure the vehicle and keys as instructed, and take the shuttle to the terminal.

Allow time for the shuttle and airport security. Before leaving, check for personal items and complete your return photos and checkout.

ID verificationComplete your pre-trip check-in

Complete the license and identity-verification steps in your booking instructions before pickup. Use the secure channel provided with your reservation.

Contact the team if you need help completing check-in.

Checkout remindersA simple checklist before you go
  • Return fuel or charge to the level required in your booking.
  • Take the required return photos.
  • Remove your belongings and secure the vehicle and keys.
  • Complete checkout in your booking platform.

On the road

Winter driving & ski racksAWD, snow tires & Yakima racks

Every vehicle in our fleet has all-wheel drive except the Nissan Sentra. The vast majority of our vehicles have snow tires.

Most of our SUVs can be equipped with a Yakima PowderHound 6 ski and snowboard rack. Up to 6 pairs of skis or 4 snowboards, depending on gear size. Request a rack ahead of your trip and confirm your vehicle’s tires, rack availability, and any add-on cost.

Read the winter driving & ski-trip guide ↗

Tolls & express lanesPlan your route and check your terms

Check your rental agreement for toll billing and any applicable fees. Follow posted signs and use designated express-lane entry and exit points.

See rental FAQs ↗

EV & vehicle helpTesla, VW ID.4 & charging support

Your vehicle-specific guide explains charging, app access, and return charge requirements. These can vary by vehicle and reservation.

Find the Tesla and VW ID.4 guides in the Colorado Cruisers iPhone app, or text the team with your vehicle and question.

Open the app listing ↗ · Text Colorado Cruisers

Colorado driving conditionsRoad closures, traffic & mountain travel

Check current road conditions before heading into the mountains. COtrip provides official Colorado traffic, camera, and closure information.

Open COtrip ↗

Denver airport guideSecurity information before your flight

Use Denver International Airport’s official site for current checkpoint information and security guidance.

View airport security information ↗

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Take Colorado with you.

More places, guest tips, and Colorado trivia in our iPhone app.

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